Pros
- Templates provided were helpful and made daily tasks easier. - Good salary for Malta compared to similar roles in the market. - Variety of different tasks, which helps keep the workday engaging and prevents it from feeling repetitive. - They provide full training, which is helpful for newcomers to get started.
Cons
- Work-life balance can suffer due to irregular shifts. - Overtime is often offered because there aren’t enough employees to handle the workload. - Training is not always well balanced — some parts weren’t very helpful for starters. - Bad organisation and outdated software make daily tasks more difficult than they should be. - Breaks are too short, which can make long shifts tiring. - Pressure to meet bonus targets can be stressful and affect work satisfaction. - Workplace culture can be discouraging; sometimes you think twice before greeting colleagues as many don’t reply. - Communication between departments sometimes felt inconsistent, leading to avoidable confusion. - Limited recognition for extra effort, and career progression wasn’t always transparent. - Toxic management culture in some teams, with noticeable favoritism and intense micromanagement. - Negative environment and vibes that can affect overall morale. - Employees can often feel like just a number rather than valued individuals. - Feedback from employees is often ignored, so issues or suggestions aren’t always addressed.