Pros
Job Advancement but not without playing favorites or flirting with potential hirees
Cons
Scheduling is horrendous Inexperienced HR that was 0 help during onboarding Makes new hires work on cases for countries they don't support Surveillance in every inch of the facility Not paid enough to endure verbal abuse from customers Will promote talentless people over established talent Constantly shifting job responsibilities Unable to possess/use phone anywhere in office even when you're having an emergency 10 minute breaks A 30 minute lunch that's more like 25 Unable to do anything without authorization (but you'll usually get ignored or forgotten before it happens) Office Politics/Cliquey Management with a Huge drinking culture (if you're not a drinker kiss your promotion goodbye) Supervisors with a God complex Homogeneous and noninclusive workplace environment