17 Mar 2021
blow LTD Response
5yThanks for taking the time to share this with us and I’m really sorry your experience at blow LTD ended this way. The decision to reduce the size of our Customer Service team was not taken lightly; it was an extremely difficult decision to make and only as a result of the company's temporary closure due to Covid-19 lockdowns in the UK. We take your feedback very seriously and would like the opportunity to speak with you about your concerns in more detail. Please reach out if you would like to arrange a time to speak - my email address is william.hitch@blowltd.com