Toxic startup - Senior Software Engineer clean.io Employee Review

1.0
10 Feb 2021
Recommend
CEO approval
Business outlook

Pros

The pay is on par with the industry.

Cons

- Lack of integrity within the company. - Poor management of the engineering team. - Projects are lead by an external agency as to the company direction, I have no belief in the success of these directions. - Engineering leadership is driven from an external agency in Ukraine, expect to be doing menial admin tasks if you join from anywhere else. - Very few traditional engineering practices are used, be that from Waterfall or Agile camps. - Many tasks are over engineered with little to no documentation or knowledge sharing. For example: The business has let the agency invent an overly complicated testing framework for basic integration tests. The agency has also invented a language when some JS functions would suffice. - Bullying is rife within the engineering teams. Consistent moving of goalposts to have the team leads agenda. Repeated mocking of staff in meetings and inconsistent meeting structures with no clear roadmap. - The repeated outcry of "it's a startup" to defend that everything is poorly managed and their abhorrent practices. - Despite repeated complaints to upper management, nothing has been done to resolve the toxic culture within engineering. - "Bro startup" culture, enjoy finding any concrete diversity within teams.

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clean.io Response
5y
Thanks for taking the time to write this review. The last year has been incredibly challenging to say the least. My primary goal as the leader of this company is to create an environment where the best talent can come together and work collaboratively (from wherever you are) to solve big challenging problems. While we strive to get it right every time, and clearly we missed the mark with your experience here. I am genuinely disappointed that you didn’t enjoy your time here, but I really do appreciate your honest feedback as it can only help us get better.

Explore other reviews about clean.io

5.0
16 Sept 2021
Recommend
CEO approval
Business outlook

Pros

- Great work/life balance and benefits: the PTO policy is FAANG-level good and the flexibility we've had during the pandemic has been nearly seamless. The insurance plan is life-changing; it's clear that management wants only the best for it's employees. - Super friendly work environment, every employee I've met made me feel welcome when I first started and has always made time to help out when I needed it, from co-workers to C-Level management - Compensation was above what I asked, and I was given a clear career growth trajectory early on - Lots of industry talent, I can't speak too much about the business side although the meetings are very transparent and honest about the state and the (upward) direction of the company; it's clear the leadership cares about employees as people and not just resources. The threat analysis team is made of some world-class talent, and I'm always impressed when I hear about the new developments from the CTO's weekly updates. It's true that much of the engineering effort is contracted out to a company with a strong history with the company, but having worked here for 6 months on an integrated team, you'd hardly notice except for the timezone difference: everyone is so clearly on the same team. I previously worked for an app-shop that partnered with a non-US contract company and it was appalling to see the disparity in how the employees were treated, and how they treated each other. Here though, Clean.io and Sigma employees feel like one and the same, and (provided I'm not messaging someone at midnight their time) I've never had any issue working with any of my employees. I hope I can be as helpful as everyone has been to me. - You work for a startup that actually does something. We protect website owners and their visitors from people who just want to make the internet worse, which is cool. I don't feel like a drone who's only goal is to ship marginal features to another app that could have been a website. - Great leadership: in my second interview I met the CTO and I was immediately struck by the talent I would be working with (albeit down a few rungs). Alexey is a brilliant, thorough, and incredibly hard-working CTO and I feel confident in the decisions he makes leading the technical teams. The former CEO Matt Gillis and the current CEO and founder Geoff Stupay both have incredible pedigrees of success and great heads for business and leadership. I've worked close to C-Level managers before but this is the first company where they actually believe the things they say, work to improve the workplace, and they actively lead by example rather than hand down old-school business management techniques. In working here I've been routinely impressed at how transformative a good work environment has been for me (especially in 2020-2021) and I'm looking forward to where we go next. - Plenty of things that people like about startups (agile development, working on different projects week to week, getting to work with lots of different technologies across different environments) without much of the toxic aspects that often come with them (no navel-gazing evangelism, unhealthy working hours, or elitist tech leads here!).

Cons

Diversity is pretty low, but it is improving.

5.0
12 Oct 2020
Recommend
CEO approval
Business outlook

Pros

The team here at clean is some of the brightest and best in the business. They all are working towards a common goal and are always willing to lend a hand to all even if it is not their job. The company also has an inclusive culture for all affiliations and a team that ensures all feel welcome and values each day. The company works on innovation and values all employees feedback. This is a true company where you can interject your thoughts and opinions and shape the company for the future - whether you are low on the totem pole or high up.

Cons

The company is a start up and employees are asked to go above and beyond their normal job titles. Long hours and since the bad actors are always at work you could find yourself working some times over the weekend or at night. That said there is always a team of people along side you and the feeling of stopping the bad guys is very rewarding.

1
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clean.io Response
5y
Thanks so much for taking the time to leave feedback. As you rightly pointed out, we are still a startup and that means that everyone we hire - from our engineers to our leadership team - needs to have a "can do" attitude and be willing to jump in and help out where needed. This tracks with our company's core values of teamwork, persistent yet adaptable, and selflessness. That being said, we also take seriously the need for everyone to strike a healthy balance in their lives, so we're working hard to encourage our team members to take time off when needed. As we grow, this commitment to balance will remain a top priority for us.
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