High turnover and unstable team dynamic - Anonymous creator.co Employee Review

1.0
28 July 2024
Recommend
CEO approval
Business outlook

Pros

Great team members that are friendly and hardworking

Cons

-The company experiences an exceptionally high turnover rate. Since my departure, nearly half of the team has changed. Even during my tenure, it was common for at least 2 team members to leave or be fired each month, disrupting productivity due to an unstable team structure. This instability often led to the assignment of last-minute, unreasonable tasks outside of one's job description to cover for departing team members -The high turnover rate reflects the company’s failure to invest in and develop its employees -There is an expectation of long hours without overtime compensation and the base salary is below market standards -The operations team lacks experience, providing insufficient HR support and failing to communicate basic employee guidelines -The company exhibits blatant displays of favoritism and nepotism -Employees are required to work from personal computers as no company laptops are provided -There is an unbalanced power dynamic between departments with leadership prioritizing sales and marketing, resulting in unnecessary company politics -Discussions about capacity and work-life balance are often ignored and disregarded by leadership -The company takes on too many projects without adequate support or establishing a coherent strategy -The company frequently makes empty promises to clients then leaves the younger employees to manage the resulting unrealistic expectations -The company culture is superficial and there is pressure to attend company events to show signs of commitment to one's role

Explore other reviews about creator.co

4.0
9 Sept 2022
Recommend
CEO approval
Business outlook

Pros

The whole team is very friendly and supportive. Different departments are more than willing to collaborate on tasks if needs be. It is also a very diverse team. Everyone is definitely rewarded for the long hours that they work.

Cons

You are expected to provide your own computer and sometime hours can be a little long.

1.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Friendly team members who are likely (and unfortunately) trauma bonded.

Cons

Based on my experience and after reading through other reviews, it’s clear this company still has some real issues when it comes to operations and HR practices. Interestingly, this doesn’t seem to be acknowledged over the years despite the extremely high turnover rates and frequent firings. Nearly every team seems to experience an unbelievable level of turnover - except for one - which points to a possible area in need of the biggest improvement: operations and upper management. When a company consistently replaces almost its entire team within a single year and hits a 70%+ turnover rate in one year, essentially becoming a revolving door of employment, something is clearly not working. No one benefits from this situation - not the employees, not the management, and certainly not the clients. Whether it’s an inability to act on feedback from departing employees (even though they are conducting exit interviews), a flawed hiring process, or an operations / leadership team shaped by favouritism and nepotism, there’s clearly room for growth. It was also difficult to raise legitimate concerns while employed here when operations, who functioned as the HR-adjacent team, had notably close relationships to upper management, making transparency and accountability even harder. It would be great to see the company take these voices and reviews into consideration and work toward meaningful, lasting change. To all those applying - just know, there is a reason they are frequently hiring for the same roles.

5
See reviews by: Helpful|Rating|Date|All