Pros
Everyone is extremely nice, lucrative vertical.
Cons
The job/salary/benefits weren't close to what was described to me. I had two managers- The big picture managing partner that was completely idealistic, and day to day manager that really ran the show. I was told the scheduling was flexible and could work from home but was given a hard time the few times I elected to do so. I was also told I would make commission on up sales but they had no process in place and I was discouraged from the developers add additional services that would benefit the clients. Also we didn't fulfill the services outlined in client agreements, even after I pointed this out to management no changes were enacted. Our pricing was very up in the air, and as an Account Manager I was expected to negotiate deals- with a week's experience & no set price list. Even though the office is small communication between departments is poor and tense. They are putting all there eggs in Cynosure laser sales and I was discouraged from pursuing outside business. Could be a great company but they need a management/ operations overhaul.