Okay sorts company - Software Engineer - II eGain Employee Review

3.0
30 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Not much micro management Good people Freedom to take technical decisions Managers not much stringent about leaves Work from home option if required

Cons

Upper management really bad at planning Some veterans have grown really comfortable in their positions and aren't challenged at all, hence limited growth Very late with appraisals Compensation not up to industry standards nowadays

Explore other reviews about eGain

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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