Good company for short term growth - Software Developer eGain Employee Review

4.0
19 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Good work culture Seniors are really helpful

Cons

Training and teaching is very poor You would have to learn all by yourself After a while the work is monotonous Very less development work and most of the work is related to bug fixing

Explore other reviews about eGain

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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