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      Not employee-oriented anymore - Senior Software Engineer eGain Employee Review

      2.0
      7 June 2019
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to learn a lot as the management always encourages you to try new things out, gives you freedom of work. Good for beginners.

      Cons

      This employer once used to be one of the most employee-oriented one. But now it has lost that title. Employer is not keen on retaining good employees. Annual salary revision is the main point of concern among the employees and is the main reason employees are considering to switch. Travel opportunities are not being given to the employees anymore and the management itself keeps travelling very frequently, which doesn’t help company to keep employees happy and energetic.

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      1.0
      1 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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