Average company to work in India. Limited opportunity to grow and learn in product development teams. - Senior Software Engineer eGain Employee Review

1.0
12 July 2013
Recommend
CEO approval
Business outlook

Pros

Good visionary CEO. Company is doing good in business.

Cons

Average management team. Old product development technologies. Average process and practices. Old timers with limited skills and knowledge from US office control the India teams. They are valued more then new employees. Poor salary structure. Average culture and work environment. India leadership was good but many good people in Pune and Noida office have left the organization in last 1-2 years. (Use linkedIn ?) Unskilled incompatible people are at important positions. Favoritism is prevalent. Growth is limited.

Explore other reviews about eGain

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

See reviews by: Helpful|Rating|Date|All