Great place to work for - QA Engineer eGain Employee Review

4.0
24 July 2019
Recommend
CEO approval
Business outlook

Pros

eGain gives you ample oppurtunities to grow. New Ideas are always appreciated and implemented if worth. Great work life balance. Good on pay scale.

Cons

Canteen is what they need to focus on.

Explore other reviews about eGain

2.0
21 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The role provided exposure to complex products and large-scale systems, which was valuable. However, maturity varied across teams, and priorities often shifted, making long-term planning challenging.

Cons

Leadership decisions during the later months lacked consistency, which affected team composition, ownership, and morale. Organizational decisions were sometimes impacted by external factors such as visa constraints, resulting in uncertainty for teams. Greater stability in leadership vision and clearer workforce planning would significantly improve the employee experience.

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