Very little development and dated marketing tactic - Marketing Specialist eGain Employee Review

2.0
11 Feb 2022
Recommend
CEO approval
Business outlook

Pros

WFH was nice, monthly company monthly meetings kept everyone in the loop

Cons

no development plan for staff, no sense of collaboration and a disappointing middle management

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1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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