Good working Experience - Executive-HR eGain Employee Review

4.0
18 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Good for learning new skills. Good for new starters.

Cons

Need to improve in technical aspects.

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eGain Response
3y
Thank you for taking the time to share about your current experience at eGain! We are pleased that you have been able to grow and continue to learn, as we strive to build up our employees each day. We truly appreciate your opinion on areas that can be improved and encourage you to share continuous feedback with other leaders.

Explore other reviews about eGain

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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