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      Great place to learn and work - Anonymous employee eGain Employee Review

      5.0
      9 June 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      With eGain, I got the best learnings and end to end process experience. Management is very supportive in all the terms. One can have a well managed work life balance. We get many opportunities to upgrade our skills and learn new things.

      Cons

      Nothing I could think of.

      avatar
      eGain Response
      3y
      Thanks for sharing your feedback! At eGain, we value the input of our employees and strive to create a positive working environment. It's great to hear that you're enjoying working alongside your colleagues and feel supported by our Management team. Please continue to share with us on Glassdoor any additional feedback you may have and we wish you the best in your future experiences with us!

      Explore other reviews about eGain

      1.0
      1 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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