Nice company - Senior Automation Engineer eGain Employee Review

3.0
24 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Increments are good Environment is good

Cons

Salary needs to be improved

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eGain Response
2y
Thank you for taking the time to share your feedback about your current experience at eGain! It is wonderful that your experience has been fruitful and that the work environment has been conducive to your success. We appreciate your feedback about the salary appraisal process. It is always our goal to ensure that our employees are valued in their work and your input will allow us to continue to shape our policies. We encourage you to continue to share your feedback with your local HR and thank you for all your contributions!

Explore other reviews about eGain

1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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