Would avoid - Software Engineer eGain Employee Review

1.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Tech is fine, the industry can be interesting.

Cons

Never ending hours of work. They forced everyone out who wouldn't relocate to SF, (relocation offer was laughable with cost of living differences). But they got cheaper replacements and copilot so we'll see how that works out for them.

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1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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