Was a special place to work - Anonymous employee eLuma Employee Review
1.0
14 Mar 2023
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
The culture of eLuma was truly what made it special.
Cons
Unfortunately, politics, inter-departmental conflict, and lack of cohesive leadership has resulted in a toxic culture. The eLuma that was growing, thriving, and making a difference is not the eLuma of today.
eLuma Response
3y
Thank you for the feedback. We acknowledge that eLuma has been through a lot, that we haven't always behaved consistent with our culture and values, and we're working through the challenges and striving to be the best we can be. It's good people like you who help us stay self-aware so we can achieve our potential. 2023 is going to be a year focused on execution and having fun making a positive impact!
Software dated, some difficulties with school connections
eLuma Response
8mo
Thank you for your 5-star review and for sharing your experience as a contractor with eLuma! We’re so glad to hear that the flexibility and independence were valuable to you. We also appreciate your feedback on software and school connections. Our team is continually working to improve these areas to make the experience even smoother. We’re grateful for the work you contributed and wish you the very best in your career journey!
Pros
Timely pay including pay for indirect time; access to a variety of testing materials
Cons
Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.
eLuma Response
1mo
Thank you for sharing your feedback. We take clinician communication seriously, and we're sorry your experience with contract renewal and on-site coordination didn't reflect the standard we aim for. We've been actively improving our communication protocols around scheduling and renewal timelines heading into the next school year. We wish you well in your career.