Overall Great Brokerage - Licensed Realtor eXp Realty Employee Review

4.0
26 July 2025
Recommend
CEO approval
Business outlook

Pros

If you choose a good upline, that makes all the difference in the world. I'm with the Wolfpack organization in Austin, TX. There are lots of Wolfpack members in Austin and Soomin Kim, John Michael Perez, and Jonathan "Big Country" Richards are the leaders and put in a lot of effort to create a lot of opportunities for Wolfpack agents in Austin. The support is here for agents which is great.

Cons

Dealing with brokers at a cloud based brokerage can be hit or miss with eXp. There are a lot of Texas brokers and when you call into the broker hotline, you might get a good broker or a not so good one. I don't like that at all because some brokers are way more willing to help than others and if I'm in a bind and need answers immediately, I don't need a lazy broker and its luck of the draw of who you get and/or who's working.

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eXp Realty Response
10mo
Thank you for sharing your thoughts and for recognizing the value of support systems like the Wolfpack. We're glad to hear that part of your experience has been so positive. We know that consistency matters, especially when it comes to agent support, and we appreciate you taking the time to share where things felt uneven. Hearing from those doing the work helps us better understand what matters most in the day-to-day. We’re always looking for ways to create a more supportive experience across the board, and voices like yours help guide that effort. Wishing you continued success.

Explore other reviews about eXp Realty

5.0
2 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great systems in place to succeed

Cons

Hard to jump in and learn if your new

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

The revenue share is great and makes it worthwhile

Cons

all calls to support are outsourced and are seldom able to be solved over the phone late response to emails in a business where time is money need to sign on to their virtual cloud world if you need some help in the field which can be inconvenient when you are actively showing houses has lost all sense of a small brokerage feel, especially when you need help or help navigating a transaction.

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