13 Aug 2023
Anonymous employee
evolvedMD Response
2yHello from Sarah Hanchett, Vice President of Clinical Operations.
Thank you for the feedback and for sharing your unique experience with evolvedMD. Above all, we want to ensure that we seriously consider any and all data points to make our renowned culture even better.
I'm sorry to hear that your experience didn’t reflect that of others (many who shared their wonderful time with evolvedMD on this very platform).
While we fully acknowledge your lived experience, we will remain unapologetic for our people-first approach to behavioral health and our focus on self-care. As a clinician with over 20+ years in the field, I know the importance and power of taking care of yourself and at evolvedMD, we take self-care seriously. It’s not just the “kool aid”, its who we are. From the executive team to frontline employees, everyone lives our values. In fact, to support better clinician balance and wellness, we listened to our therapists and completely overhauled our clinical model to strive for a workday with:
• Five (5) patient hours daily.
• Three (3) hours for administrative tasks (notes, emails, all the things therapists complain about doing after hours) along with time for collaboration and, yes, self-care.
• Ongoing supervision and support
We aren’t perfect but we feel we have the best culture, environment, and approach for the modern clinician. We aren’t the only option out there, but we feel we are the best option for clinicians who truly want to better themselves and take care of themselves. We aren’t traditional mental health, but that’s why we exist in the first place.
I would welcome a conversation to better understand your experience and where you think we missed the mark so please reach out to me directly.
Be well and be kind to yourself.
Sarah