Great place - Customer Service Ninja ezCater Employee Review

5.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

Works well with your home life

Cons

Health benefits are hit and miss

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ezCater Response
3y
I am so happy to hear that we work well with your home life. We all work very hard when we are at work and with that trust we are happy to offer the flexibility that comes with a great workplace! Please reach out to our benefits team directly to give them feedback on how we can imporve our health benefits. We are always looking to aim higher and be better! With gratitude, Janine

Explore other reviews about ezCater

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote with a great collaborative team in environment for being remote

Cons

No cons that I can think og

1
avatar
ezCater Response
4mo
Your experience at ezCater matches mine! Being remote first with a strong orientation towards collaboration are a couple of things that make ezCater a cool place to work. Thank you for your feedback. Robert
2.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work environment, “unlimited” time off (really means 5 weeks, but that’s still a lot to me)

Cons

Everything is about reducing cost now, regardless of how that’s done. Customers and restaurants are feeling the strain of that. Employees are miserable; most people are incredibly overworked as they have been forced to absorb responsibilities of full teams that have been laid off. CEO doesn’t care about people. Doesn’t seem like anyone on the executive team has any idea what they’re doing. Technology department offers nothing but excuses and then all other departments take the heat of underperforming against goal because they have no tools or systems to support them. Most leaders are miserable, but have to maintain a supportive demeanor or they know they’ll face consequences. I used to be proud to recommend this company to others. I would never do that to someone at this point. Executives will fire people they don’t like or that they are threatened by, even if it severely hurts their teams. HR complaints go nowhere, so don’t bother.

9
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