Great people to work with - Technical Support Ninja ezCater Employee Review

Great people, good benefits, good work life balance/flexibility, competitive total compensation package, real opportunity for impact.

There have been a lot of changes recently that have felt like a lot all at once. While many of these changes were ultimately necessary, we could have benefited from a more measured rollout.

Remote work environment, “unlimited” time off (really means 5 weeks, but that’s still a lot to me)

Everything is about reducing cost now, regardless of how that’s done. Customers and restaurants are feeling the strain of that. Employees are miserable; most people are incredibly overworked as they have been forced to absorb responsibilities of full teams that have been laid off. CEO doesn’t care about people. Doesn’t seem like anyone on the executive team has any idea what they’re doing. Technology department offers nothing but excuses and then all other departments take the heat of underperforming against goal because they have no tools or systems to support them. Most leaders are miserable, but have to maintain a supportive demeanor or they know they’ll face consequences. I used to be proud to recommend this company to others. I would never do that to someone at this point. Executives will fire people they don’t like or that they are threatened by, even if it severely hurts their teams. HR complaints go nowhere, so don’t bother.