Sales Lead / Keyholder - Sales Lead francesca's Employee Review

2.0
28 June 2018
Recommend
CEO approval
Business outlook

Pros

Great location, great clothes, Learning opening and closing procedures.

Cons

Communication at management level was very slim. If you’re not best friends with your co workers & managers they’ll either cut your hours or demote you for payroll. A manager just pulled me to the side one day and said that she was cutting my shifts after having a talk with another manager. I didn’t have anytime to productively fix their problems (which was nothing). Also since i started there the first week it was a toxic environment that involved a-lot of gossiping. And the managers would team up and change rules until the district manager did her visits. They make you do the Francesca’s Promise and you have to give your manager their name? What are they shopping for in the store? What did we perfect pair them with in the fitting room? It’s very uncomfortable and intrusive, most people just want to be left alone in stores. Also they force you to get every guest name, email, and phone number for guest capture. It’s also very intrusive for asking so much from our guest who don’t wanna give out their information. All in all don’t work for this company there’s no benefits and the pay is little, also they ask for way too much for such little salary.

Explore other reviews about francesca's

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, great community, growth opportunities, supportive executives

Cons

Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

1.0
24 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

there are none, they suck

Cons

management... almost two years with no review and no raise. this was a district directive. very mean girl TOXIC, ego centric coming down from upper management. poorly run on all levels. we know that a company that is run like that, will fail! lol they are now out of business

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