9 Feb 2018
freetobook Response
8yFirstly, a genuine thanks for the feedback. This is a real tough read but it all helps, everyone can always do better and we are no different. So hopefully the few lines below will show that we take it all seriously and enjoy the challenge of "doing it better"!
In terms of environment, we have grown a lot and that meant bringing in lot of new people. Alongside of this we needed new processes with better planning and management, embedding all that is quite challenge but we have made some really positive changes. The scale of our growth has meant projects are bigger and more complex, often encompassing several strands at once. We want our Dev Teams to be independent and think creatively, to want to learn and grow with every task and be happy sharing all that. We are getting there... lots of smiles and positive feedback in the last reviews!
The office does need a make-over and it's getting a great one, it's taken longer than we wanted but it's planned and paid for. Can't wait to share the photos! The 2nd hand carpets are going, but I would point out they were recylced and provided/fitted by a Social Enterprise - that was a conscious decision on our part and we are proud of those ethics.
On the Dev Ops side, we fully agree. There is not a big enough role for someone with a great skillset like yours so we have split out several roles and are bringing in a 3rd party to do some of the desktop stuff.
There are quite a lot of other "cons" and much has been explained in the above. We have just completed 2 big projects that have improved our tech stack considerably, we never say no to buying the best and hiring the best. We depend on our lovely customers, people and our wits to survive.... for the last 20yrs, but we will always want to do better😊