Great Place to Work! - Customer Experience Representative haku Employee Review

I’ve had a really positive experience working here. The company has a strong, team-oriented culture where people genuinely support each other. Leadership is approachable, and there are frequent opportunities to collaborate across departments. The environment is fast-paced, which keeps things exciting and allows you to learn a lot quickly. There’s also a big focus on employee engagement — events, celebrations, and recognition efforts make people feel valued.

Because the company is growing and moving quickly, processes can sometimes feel undefined or change frequently. This can create extra work or confusion if priorities shift. Workloads can also get heavy during peak periods, so strong time management is important.

Good benefits Good pay Received a raise in my yearly meetings and always acknowledged for my work Great co workers (best part of the job) Office activities Lives by their value of People First Growth opportunities Overrall a great experience at haku

Travel can be exhausting No days off after traveling for work Boundaries with customers needs improvement