Working with Marc Kravitz and i-SPY hospitality - Hospitality Researcher i-Spy Employee Review

5.0
20 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I first pursued working with Mark Kravitz and I-SPY hospitality due to my love of restaurants and expanding my palate. Having worked in the hospitality industry in most positions I also enjoyed the challenge of being precise and accurate in observing the many fine details that entail eating at a restaurant (especially fine dining). It is a challenge and something you can’t take for granted. Mr. Kravitz has been very direct and specific with directions, preparations and expectations with me. He is not giving away free meals and the work that is asked of us is within reason. All you can ask for out of a superior is clear and direct communication and Mr. Kravitz provided that. If people think it is too much than it’s not for them. I don’t see it as a negative against the company. I’m sure his clients are much more appreciative of his approach versus someone who doesn’t want the best and most thorough job done. In the negative reviews I only see people who probably expected free meals and just an opinion of their experience. These are very detailed assignments and preparation and due diligence is required. Along with that I get to experience new cuisines, locales and types of service. It’s very neat and well worth the effort to be precise and aware while I am dining. I recommend this company with my all. I thank Mr. Kravitz for his direct and clear expectations because I could not think to ask more or less of any employer. Fantastic experience so far! My name is William and I do not write anonymous online reviews but I felt the need to support this company.

Cons

I can’t think of any.

Explore other reviews about i-Spy

5.0
11 July 2024
Recommend
CEO approval
Business outlook

Pros

It's refreshing to work with a company that provides clear guidelines and offers support to help you do your best. The restaurant evaluations require detail-oriented observation. That said, the reports eliminate the excess BS required by some other companies and focus on what's really important. Marc Kravitz was great to work with and the company has contracts with some excellent restaurants.

Cons

None as of yet. Marc has high standards, so just be willing to adapt your writing to I-Spy's specifications.

1.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I learned a valuable life lesson.

Cons

So many cons. The biggest con is that I spent my time and money reviewing a restaurant for iSPY Hospitality and despite my best efforts, and after modifying my review 3 times, my review was ultimately rejected and I was never compensated for my work. I have extensive experience as a mystery shopper and I pride myself on my well written, detailed reviews. Marc Kravitz was absolutely impossible to please, he had unrealistic expectations, and his abrasive attitude was completely unprofessional. I have a pay statement reflecting compensation for this job, but not reimbursement for the meal. I never received this compensation and my emailed requests for explanation about this weren't answered.

1
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