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      iContact BPO

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      The Pits - Benefits Specialist iContact BPO Employee Review

      1.0
      28 Jan 2026
      Benefits specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great campaign and great salary

      Cons

      The leadership within iContact is the pits. Leaders are not trained on how to manage a team. Management are just as useless. HR do not know what they are doing.

      Explore other reviews about iContact BPO

      3.0
      11 Dec 2025
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Work culture is good and diverse

      Cons

      Theres mostly night shifts available

      3.0
      10 May 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      8 hours shift five days a week.

      Cons

      toxic environment , bad management.

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