Depressing - Anonymous employee iCrossing Employee Review

1.0
6 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great SEM and Display practices from a technical POV. New York and SF offices in great locations for transit. They pay higher than many agencies. Great place to be if you're entry level.

Cons

Horrendous culture. Tons of negative sorority type cliques and information hoarding. Prior to new CEO (2015) environment was very toxic, especially in NY and LA offices (e.g. company wide emails in NY office recommending "Ebola" themed Halloween party in 2015 that thankfully never happened, numerous reports of bullying, different departments not working well together, etc). Some of the client team members on a few of the big accounts were extremely unfriendly and seemed to be extensions of the cliques that existed in the office. Terrible working environment with a few sociopaths that ruined it for some of the more pleasant folks who were working really hard to make a positive difference.

Explore other reviews about iCrossing

5.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- There is a process for nearly everything - Co-workers and leadership are all great - Great pay - Regular syncs to make sure employees are not burnt out - High-profile clients

Cons

- Hybrid work model (could be a plus if you like coming into the office)

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iCrossing Response
6mo
Thanks for your feedback. We’re pleased to hear you’ve had a positive experience as a contractor and appreciate your perspective on our ways of working.
5.0
7 June 2025
Recommend
CEO approval
Business outlook

Pros

The company focuses on being a strategic partner to its clients, rather than just taking orders or playing a support role. The work here demands a unique kind of talent, which can make hiring slower, but it also means you're surrounded by smart, capable people. There's a lot of exciting, transformational work happening, and you're constantly learning. There's also a strong focus on using AI to handle lower-value tasks so the team can focus on what really matters and stay competitive.

Cons

Some departments still operate in silos, which can make collaboration harder than it should be. Also, a bit more visibility and engagement from department heads would go a long way in strengthening leadership across the organization.

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