Warehouse workers VS Office personnel - Material Handler iHerb Employee Review

2.0
21 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits, easy job.

Cons

Obvious favoritism!!! No communication. They had a ball for everyone and they totally separated the warehouse employees from office employees, gave away great prizes but guess to who? The workers on the warehouse floor are the ones that work the hardest, they are the ones that keep this company moving. A warehouse employee starts at 11.00 an hour a secretary that takes phone calls all day 16.00. Oh and no A/C it's a "controlled" environment in the warehouse, when your sitting yes it's comfortable but not when your working, moving, lifting.. Etc

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iHerb Response
10y
We are pleased that you like the pay and benefits at iHerb. iHerb is one of the very few Distribution Center’s in the Inland Empire that offer a climate controlled environment. iHerb prides itself on its numerous communication channels including: CCTV, company newsletter, team member meetings, and team member events, etc. We are not sure what you mean by the ‘ball’, but if you are referring to the Holiday event that took place in late January, this was a well-attended event by both warehouse and administrative team members. All team members who attended had their names entered into all of the major raffles. In addition, only warehouse team members were entered into a separate raffle based on the iRock incentive plan. We respect and appreciate all of our team members’ contributions.

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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