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      iHerb

      Engaged employer

      iHerb reviews

      Great Company and Growing with Lots of Opportunity - Anonymous employee iHerb Employee Review

      5.0
      13 Aug 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Growing company with lots of opportunity. Great products you can be proud that are offered to customers all around the world. eCommerce industry. Great office environment with gym, free snacks, and other perks.

      Cons

      Project level focus to move things to completion is great, however, strategically there is a lack of communication of short term and long term plans for the company.

      avatar
      iHerb Response
      9y
      Thank you for your wonderful review! We agree that the company is experiencing rapid growth and with that comes added opportunity. We are very happy to hear that you appreciate the office environment and many perks that iHerb offers. Regarding a lack of communication of short and long-term plans for the company. We take your suggestion seriously and will alert management to the issue so that communication can be increased.

      Explore other reviews about iHerb

      5.0
      16 May 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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