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      iHerb

      Engaged employer

      iHerb reviews

      The Best Company I have worked for Till Now(Lifetime 5) - Marketing iHerb Employee Review

      5.0
      12 June 2017
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Laid back and supportive company culture. Everyone is very nice and professional in the company. Company builds in house team for every department, I felt company is very resourceful and well organized in talent pool and departments you want to seek help from. Great marketing head who is open minded and patient, CEO and CTO are nice people and down to earth, easy to reach out to. Great working environment with both hardware and software! The best HR department I have ever encountered, they have sophisticated recruiting and training process for new hires.

      Cons

      We are number 1 in global health product e-commerce business in terms of rev and online traffic, so team might lack some motivation to work like a startup. however team is doing good job but can do better.

      avatar
      iHerb Response
      9y
      Welcome aboard!!! We are certainly delighted to have you on the team. It’s fantastic to hear that the great care and effort the Recruitment team makes towards the overall Candidate Experience, is translating successfully to our candidates and new hires. Our Marketing team is definitely a breath of fresh air in that this very collaborative department values the thoughts, strategies and previous experiences from all team members. We sincerely look forward to your partnership in our exciting future endeavors.

      Explore other reviews about iHerb

      5.0
      16 May 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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