Both smart and fun culture - Senior Industrial Engineer iHerb Employee Review

5.0
5 Apr 2018
Recommend
CEO approval
Business outlook

Pros

IHERB is a fast-growing e-commerce company with lots of smart and energetic people. The constant change is exciting and there is a real spirit of collaboration. I've not found the arrogance and unhealthy internal competition I had to deal with in other e-commerce companies.

Cons

Strategic planning is not well communicated

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iHerb Response
8y
Thank you so very much for your incredible feedback. iHerb truly and sincerely appreciates your positive and productive insight! We will ensure to share your feedback and advice with the team.

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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