Negative Reviews of this company are spot on, believe them! - Anonymous employee iHerb Employee Review

2.0
5 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people at company are talented and great to work with. Company provides snacks. Casual attire. I thought this was a really great company and lucky to work here, but I am not so sure anymore. I have worked here long enough and have seen way to much.

Cons

In reading the positive and negative reviews, I agree that all the negative reviews on this website, are 100% true. Your experience at this company will really depend on what group/department you are in. I have seen and heard of this company letting really good and talented people go in various departments over the years for unjustified reasons (i.e. no violation of company policy). The talent acquisition person whom responds to negative reviews, is clearly out to lunch with their responses. They know nothing of what transpires with the employees at the company and their responses are not factual, just a biased opinion. Please don't respond with your canned answer of going to HR with your concerns and issues, all this will get you is on the radar for a fast one-way ticket out the company door.

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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