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      iHerb

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      iHerb reviews

      This company is a joke. - Project Manager iHerb Employee Review

      1.0
      1 Mar 2019
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no cons. Literally, the worst.

      Cons

      My partner was just laid off from iHerb today. They let go of about 40 people...IN ONE DAY! Apparently it was a mess; people crying, people watching other people pack up their desks, shaking in fear that they'd be the next. But of course no one in the "inner circle" got let go. OH yeah, there is an inner circle. Now ask yourself, would you want to work for a company that is SO bad at managing their finances and resources that they have to lay off THAT many people in one day? Do you want to work for a company that would put their employees through that?

      avatar
      iHerb Response
      7y
      As is the case with many successful companies, there is occasional restructuring that takes place in an effort to progress in a highly competitive market. More importantly, there was great care and consideration taken for the less then 25 people who were impacted most recently. Reorganization is an unfortunate factor of rapid growth, but one can be assured that there was not anyone "shaking and crying in fear" much less 40 people who were impacted. On the contrary, the overall consensus was that this situation was handled in a very professional and dignified way.

      Explore other reviews about iHerb

      5.0
      16 May 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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