When I joined iHerb a few years ago, things were a lot peachier than they are now. The company was growing fast and hiring lots of talented developers (and others) to keep pace. It had so much potential to easily become a multi-billion dollar enterprise but unfortunately, for whatever reason things haven't panned out.
Fast forward to present day and all things seem to have sputtered out of control. As others already mentioned, last month, almost 30 employees were unceremoniously let go in one day. No head's up, no nothing. There likely will be more shake ups moving forward but most of us know better and are starting to actively look to avoid being swept up in another "re-org." Not fun dealing with this volatile environment.
Regarding the management, they're a tight knit bunch that really like to play things close to the vest. There are no standard "all hands/townhall" type of meetings so employees are left in the dark and have no clear picture of long-term company goals. That doesn't surprise me since planning doesn't seem to be management's forte as developers are constantly taking on last minute (and I mean deploying within hours) "urgent" projects with poorly defined business requirements. If you're used to protected sprints, toss that out the window since management dictates all priorities so expect frequent injected features that'll disrupt your coding mojo. Deadlines are not defined by engineering either so expect a lot of late nights and weekend work. Work life balance is non-existent.
In summary, please do yourselves a favor and AVOID this company at all costs. They'll sell you on phantom shares, long-term career growth and other shenanigans. Once you're there, you'll be treated like a replaceable cog in their machine. Anyone is dispensable (except that coveted management team) so you're on your own with that. I've taken my own advice and am laying low while also looking like mad to find greener pastures at a better company.