21 Apr 2019
iHerb Response
7yYour feedback, while direct and tough to receive, is information we can provide to the executive and management teams to identify where and how we can improve communication and how to best do work and partner with our team members. We respectfully disagree with the forecast that iHerb is going "downhill". Indeed, iHerb leadership outlined its two year strategic plan and shared it will all team members across the company, and is continuing to identify ways to simplify communications and maintain internal customer (team member) trust. Thank you for your current service and your contributions to iHerb.