Pay equity, discrimination hiring practices, and SR. Management.
iHerb Response
6y
Thank you for the feedback. For a U.S. company, iHerb employs a very diverse base of people spanning many races and creeds; active team members hail from over 30 different countries. iHerb positions are regularly bench-marked to external salary surveys. If there are pay disparities, we work to address them. Regarding iHerb's recent team member survey results, the highest-rated area for the past two team member surveys (2017 and 2019) is, 'The people I work with treat me with respect.'
Sometimes communication is lacking or gets changed.
2.0
22 June 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.
Cons
The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.