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      iHerb

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      iHerb reviews

      Into the fire - Software Engineer iHerb Employee Review

      3.0
      11 June 2021
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, including a 401k with 4% employer match that's immediately 100% vested. The office was nice while we had it, with gym and snacks and a nice location in Irvine. Co-workers are cool, and the pay is good I think. The work is completely remote now, which is nice if you're into that. There are lots of smart engineers here working on building things on a big scale, and your output has a clear impact on the business. If you're smart and work hard you can make a difference.

      Cons

      Management is always on people's backs to meet arbitrary deadlines and push out the quickest most mediocre versions of the products they want, which is a waste of all the brilliant engineers and chips away at morale. As a result there's always something burning in production, and being on-call is like getting thrown into a fire. The tech debt is tremendous and makes new development more tedious than it should be. Layoffs are frequent, and it's clear that the company prefers to offload more work to developers overseas. Nepotism is the rule with upper management, not the exception. Overall direction of the company rarely gets communicated to the workers on the ground.

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      iHerb Response
      4y
      We appreciate your feedback and your detailed review. Our employee’s feedback is crucial, and we take it very seriously. We will make sure we bring this to upper management's attention.

      Explore other reviews about iHerb

      5.0
      16 May 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      22 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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