Enjoy my job, but not the upper management tug-of-war. - Anonymous employee iHerb Employee Review

4.0
3 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been work here for just over three years and I can honestly say that I enjoy my job. I like who I work with, I enjoy the job itself, and the challenges that come along with a company that is growing at the rate iHerb is. The overall compensation (pay, benefits, holidays etc.) is ok. It's not by far not the best compensation package I have had, but it is by far not the worst either. The company provides a monthly event for the employees, which includes food and games.

Cons

The political tug-of-war that goes on with upper management is a joke and does have the potential of ruining what the owner has worked so hard to create.

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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