Absolutely best place I have ever worked - Director iHerb Employee Review

5.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

You always get worried when changing companies but since the first day I came to iHerb I have been so happy. Every single person has been so willing to assist with integrating into the culture, systems, processes, etc. The company is open and willing to listen to recommendations on improvements, and provide you with the resources to make those improvements. There is so much more room for the company to grow which gives you the opportunity to participate in multiple projects and grow. Company pays full medical insurance, matches 401K by 6%, and Roth by 6%, unlimited vacation, etc.

Cons

No complaints here, very happy with the future of the company and my role

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iHerb Response
1y
Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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