7 Apr 2016
iMatrix (California) Response
10yThank you for your honest feedback on the iMatrix Sales Team. It is no secret that a good leader can make or break an employee’s experience with a company. In your situation I am glad that you had someone that could support and coach your growth. Since 2015, we have done a lot to improve the sales hierarchy which includes dedicated team leads that are focused on agent coaching and growth (they do not sell), a dedicated training program to on-board new employees and a more focused Sr. Sales Leadership staff strategizing on lead, brand and sales tool development.
The sales role offers a lot of opportunity for growth including the ability to attend trade shows, host webinars and earn a supervisory role. We are also working on new strategies to improve our ability to retain and reward our tenured sales employees. With new client offerings, improved sales tools and better focus from leadership staff the future has never been brighter for employees in the sales organization.
Our company has also done a lot in the past year to invest in our product and staff that supports it. Product improvements include new website skins published every month over the past year, new client interface which is just around the corner, a partnership with DemandForce and additional product improvements on the horizon. Our professional service division has doubled their accounts and staff YOY! Even more amazing they continue to outperform our peer set with a 1.7 average search position and a 2.1% click through rate.
We owe all of our success to our employees. It is their dedication and feedback that helps us understand where business gaps are and where we need to invest our time. We are constantly changing and improving our company to meet the demands of tomorrow. If you are a driven individual and looking to make an impactful difference where you work I hope you consider working for iMatrix.
Sincerely,
James Maddalena
Director of Business Operations