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iTHINK Financial

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Would not recommend - Contact Center Representative iTHINK Financial Employee Review

2.0
16 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Weekly Pay, No Weekends, Bonuses from time to time, benefits

Cons

Contact Center employees are treated like they are beneath everyone, high school drama, HR doesn’t do anything because they are friends with management so they look out for management, they say their is room for growth but they only look out for the certain people!! Compensation could be better as well!!

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iTHINK Financial Response
5y
Thank you for sharing your thoughts. We work to treat all employees as equals despite job title or position. Respect is one of our five core values along with Trust, Compassion, Compliance and Accountability. We have zero tolerance for disrespect in our workplace and when observed it is addressed immediately. Our entire HR team always remains professional and unbiased in addressing any concerns with employees or managers. At the CU we often promote work life balance by offering alternating schedules, observing all major holidays and promoting communication with managers so accommodations can be made for employees (if necessary) on a case by case basis. In unison with our benefits packages we have multiple Employee Assistance Programs that are available 24/7 and employees are encouraged to utilize these resource because we do value the mental health of our employees and promote the overall wellbeing of them all, as people first and employees thereafter. Also, at iTHINK Financial, our total compensation is more than base salary, it includes a bonus structure, incentive program, tuition reimbursement, student loan payment reimbursement, and a 401k match program.

Explore other reviews about iTHINK Financial

5.0
9 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, remote work opportunity, work life balance

Cons

Pay is low for the industry

2.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great institution for members and employees who don't want a serious job.

Cons

Mom and pop mgmt structure.

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