Management is terrible - Player Services Cashier ilani Employee Review

1.0
16 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Great fulltime benefits, pay $80 for a $300+ healthcare plan, great company benefits such as Nike and Adidas employee store and more. $7 perdiem for meals on days you work. Different shifts available: day, swing, and graveyard.

Cons

Poor management, poor training, managers don’t care that you have other responsibilities such as other jobs and children/family Use a point system for attendance, hit the point threshold and you’re fired, even if you’re sick or in the hospital they don’t care and will give you points. Inconsistent schedules, constantly changing even if you’re full time and promised a set schedule. Every few months entire departments will up and quit because management is so bad

Explore other reviews about ilani

5.0
27 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Generous Benefits, Compassionate Management, Nice Clientele.

Cons

Might be challenging to get full time employment straightaway. Helps if you have "dual rate" experience if you want full time to start.

1.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Not much I can say here anymore.

Cons

ilani used to be a great place to work; management cared about you and your advancement. Now, they no longer promote from within. The new managing partner from Vegas only cares about "doing more with less" (their quote!) and bringing in their management (and their spouses) to take our jobs, Don't bother working any harder than you need to; it will not be recognized and you will be not be considered for promotions. So sad, to no longer love what you do and to be intentionally burned out. They do not see the value in paying their team members an actual livable wage, for raking in the money the way that they do...go back to your roots from when you first opened!

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