Good people and products - Director illy Employee Review

3.0
20 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Excellent products, great people, a base of enterprise class technology, work-life balance, family atmosphere, good location.

Cons

They are not driven by high growth, Marketing spend, brand recognition, money. They are purists. Excellent coffee prepared with an obsessive attention to detail. This can be good, but it depends on what your are looking for. If you want growth and opportunities, then this isn't it. You may be satisfied for 5yrs and get attracted by products, people, and environment. It will get old, but difficult to leave.

Explore other reviews about illy

5.0
13 July 2025
Recommend
CEO approval
Business outlook

Pros

Taught me a lot. Management skills, leadership skills, financial management

Cons

Lack of direction at times; turnover of management

1.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Free coffee and meal but only up to $15

Cons

The owners, Asad and Aamir, consistently show a lack of care for their employees. They cut corners by hiring cheap contractors and neglect important maintenance and visual aspects of the store, which makes the environment look unprofessional and poorly kept. During my time there, our pay structure as baristas was changed multiple times without clear communication. We initially split tips with the kitchen, then suddenly didn’t, and later discovered that our tips were being taxed on top of being divided among everyone leaving us with noticeably less. Overall, the lack of transparency and disregard for staff made the experience very disappointing.

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