For anyone considering a role on the Greater China (GC) team at impact.com - Anonymous employee impact.com Employee Review

1.0
30 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One day of WFH per week, which is better than many local companies. Team lunch is provided once or twice a week. Some teammates are collaborative, thoughtful, and proactive, which makes up for the lack of support from upper management. Compared to leaders who overcomplicate even simple issues and involve unnecessary layers, peer collaboration was refreshing and effective. The brand is known in the affiliate marketing industry, and business seems to be expanding.

Cons

(1)The Myth of Company-Wide Raises: During interviews, you're told there are annual salary adjustments — don’t count on it. There is no formal merit increase process. Only a select few receive raises, while many go years without any adjustment or promotion.----- (2)Onboarding Stipends Don’t Exist: The global policy promises an equipment stipend upon joining, but not everyone can receive it.----- (3)Promotions Lack Transparency: There are no clear criteria for promotion. Some people are promoted quietly; others who have been in the company for years are told to create lengthy reports and presentations just to be considered. Promotions are based largely on favoritism — not merit.----- (4)Promotion Bar Is Higher for Women: Women typically wait 3–4 years to even be considered for promotion. Until 2025, the entire GC management team was male. The gender imbalance is glaring, and upward mobility is far from equitable.----- (5)Invasive Interview Questions for Women: Female candidates are often asked about their relationship status, whether they plan to get married, and — if already married — whether they want kids. It's framed as “friendly concern,” but in China we know what this really means: if you plan to start a family, your chances drop significantly.----- (6)Annual Leave Requests = Micromanagement: While the number of annual leave days appears generous, all time off requires detailed explanations and approvals. There is little privacy. Long holidays require approval from the highest-level GC leadership.----- (7)Sick Leave Isn’t Respected: Despite having 12 sick days per year on paper, even taking one day off for a cold requires a doctor’s note. Some managers will continue questioning what illness you have, why you're absent, and whether it's “really necessary,” making the whole process invasive and exhausting.----- (8)Middle Management Avoids Real Work: Many mid-level managers lack the skills to solve problems or optimize workflows. They excel at managing up, but not down. Blame is frequently passed to other teams — or even direct reports — when things go wrong.----- (9)Team-Building = Formal Meetings: So-called “team-building” sessions are rare and feel more like all-hands meetings. No sense of fun, no genuine bonding. It feels like a traditional domestic company, not a modern, open multinational. When cameras are on, you're expected to praise the company and leadership.----- (10)Attendance = Micromanagement: Despite being a global company, attendance is policed like a local factory. Arriving at the office right on time or even a few minutes late can result in criticism. No one cares how late you stay — only how early you arrive.----- (11)Emotional Labor Is Demanded — Endlessly: Managers often push you to “provide more emotional value” to clients without teaching you how — no matter how much you’re already doing. Your efforts are rarely “enough.” This kind of emotional labor is relentless, rarely acknowledged, and absolutely not reflected in your compensation. Over time, it takes a serious toll on mental health. ----------The GC team may be hitting growth numbers, but it’s doing so at the cost of employee well-being, fairness, and sustainability. If you care about transparent systems, psychological safety, and real leadership — this may not be the right place for you.

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impact.com Response
9mo
Thank you for taking the time to share such detailed feedback. We are concerned to read your comments and regret that your experience did not reflect the values we aim to uphold at impact.com. We want to be clear: we are committed to building a workplace that is fair, inclusive, and supportive of all employees. Topics such as compensation transparency, equitable promotions, respectful hiring practices, and employee well-being are areas we take very seriously. While we recognize that there is always room for improvement, we continue to invest in strengthening our processes, including more structured performance reviews, leadership training, and open feedback channels for employees. Your perspective is valuable, and we will ensure it is considered as we work to improve both employee experience and organizational culture.

Explore other reviews about impact.com

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Cons

Some teams have to go in 3 days

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impact.com Response
3w
Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Cons

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

2
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impact.com Response
3w
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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