For GC - Politics over performance. Stay away if you value professionalism. - Anonymous employee impact.com Employee Review

1.0
2 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Industry fast growing, blue ocean, product has market. Colleagues are smart and supportive.

Cons

Leadership by mood, not strategy: Senior management expects constant reassurance and emotional validation. Real business challenges are often dismissed in favor of personal comfort. Politics-driven culture: Advancement depends more on “managing up” than on delivering results. Middle managers prioritize pleasing leadership over enabling their teams. Empty promises: “Unlimited PTO” is rarely approved, home office stipend was promised but never delivered, and WFH flexibility offered in other regions is denied in GC. Gender imbalance: Female attrition is noticeably higher than male attrition, and men promoted more quickly. Department leadership remains male-dominated. Unprofessional communication: Monthly all-hands focus on vague motivational speeches and personal reflections instead of meaningful business updates. Double standards: Leadership is rarely in the office but enforces strict in-office presence for all employees, even roles that don’t require it. Damaged external credibility: Poor leadership behavior has negatively affected client relationships and brand reputation in the region. Climate of fear: Employees feel unsafe raising concerns. Silence and politics have become the survival strategy, which explains the steady stream of resignations.

Explore other reviews about impact.com

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Cons

Some teams have to go in 3 days

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impact.com Response
3w
Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Cons

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

2
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impact.com Response
3w
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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