Like being part of a bizarre cult - Recruitment Consultant jjFOX Employee Review

1.0
5 Sept 2018
Recommend
CEO approval
Business outlook

Pros

- A few of the people I met were decent. - Central location made it easy to get to work. - Admin staff were lovely and a pleasure to talk to

Cons

- Managers are, for the most part, flat out clueless and not fit for the position they hold. One or two managers actually try to manage professionally, but the others are glorified consultants without an ounce of managerial training (training is an issue I will discuss later on). Managers mainly care about what you bill and nothing else. Don't try and turn to them with a problem - they won't care unless it's about making them money. - During my time at jjfox I was dumbfounded at how the Aussie bloke was a director of anything. The training was generic stuff you could teach yourself online. Or, alternatively, if you have an ounce of common sense then you would probably know it anyway. He was a decent bloke but it's bizarre how he had the job he had/has. - Staff turnover in the company is a very open secret and also a running joke. This is morale destroying for any new starters. - Interviews are an ego boost for management and are mainly a test to see if you can put up with being treated like rubbish. If you can take it then you will fit right in. If you can't take it then you will not fit in. Either way, you are more than likely to be offered a job due to staff turnover issues. - Trust me, your contract is not worth the paper it is written on to the company. Managers wouldn't understand if you brought up an issue with it and anyone higher wouldn't even acknowledge you (as only managers can have an "audience" (their wording, not mine) with anyone higher). - Issues about work times have been mentioned by others, but I will reiterate. You will not start after 8am and you will not finish before 18:30 (or 19:00 if training). Contractually you can, of course. But you can expect to hear about it if you come in after 8am or finish before 18:30. Everyone appreciates that this is a sales business and everyone appreciates that long hours are needed sometimes. But creating a cult where you have to work outside your contracted hours every day is madness. Quite frankly, a lot of people are jack all after 18:00. Apart from looking forward to weekday drinking. -KPI's are arbitrary and do not reflect your actual work, or what you do. - As a starter, there is a very high chance that you will inherit a cold as ice desk. Or one that has been completely ruined by your predecessor. As should be appreciated, this can take time to work on and the name jjFox is hardly synonymous with being a good company. This is not the case and you are expected, as a new person with presumably no recruitment experience, to get the numbers coming in asap. - Whiteboard figures are a joke. People lie about them, everyone knows this. Everyone knows that there was a guy from Boston Rose who did it regularly as his numbers didn't remotely add up. Anyone with a brain stem could have told you this. - You are encouraged to lie. Not just sales exaggerations, but flat out, unethical and often potentially illegal lies. - As Smith Corp has multiple recruitment companies, it's meant to be the case that each company is separate to the others as they all work in the same industries. This is not the case. Everyone in the other companies talks to each other. And because everyone practically lives at work, people talk about work. A lot. They talk about clients, jobs, leads. You name it.

Explore other reviews about jjFOX

4.0
27 May 2025
Recommend
CEO approval
Business outlook

Pros

Great place to work with a supportive environment I’ve really enjoyed my time here. The office environment is nice and welcoming, making it easy to settle in and focus on the job. Management is understanding and genuinely supportive, which makes a huge difference day-to-day. There are good incentives for doing well, which motivates you to push yourself, and the commission structure is fair and transparent. Plus, once you’re established, there are flexible work-from-home options that help with work-life balance. Overall, it’s a stable company that values its people and creates an environment where you can grow and succeed.

Cons

Recruitment isn’t for everyone, but my experience has been positive Recruitment is a tough job, especially when you’re starting out. It’s not always easy, and if you don’t perform well, it can be challenging and less enjoyable. I know the company sometimes gets a bad reputation because of this. However, I can only speak from my own experience, and it has been nothing but positive so far. The management is supportive, the incentives motivate me, and there’s a real sense of stability. It’s definitely a role that requires resilience, but if you’re prepared to put in the effort, the environment here is fair and encouraging.

2.0
6 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Very nice building and the breakfast options/fresh fruit were great. Training was okay in the sense that I've worked at other recruiters where it's non-existent. Very heavily dependent on dropping rep's in front of a computer screen. Majority of senior staff had started out as entry level reps, but also worked 12 hours a day 5 days a week and would drink on lunches/after work, which doesn't personify a very healthy worklife in my opinion. Met some great people there, but the majority of those that were great and present when I was on boarded were no longer with the business by the time I left.

Cons

However it's nothing more special than your typical first few months to assess whether new hires (who are mostly hired from outside of industry) float or sink and get to stick around or get sacked type of recruitment company. Owner had some very choice words for me the second time I'd ever met him, suggesting I should, "Eff off to another recruitment company" for my lack of love for ringing a bell to alert the office floor every time a placement was made (basic job function). And referred to our outbound Director who had been with the business for 14 years as having been a "good subservient" before blaming him for the team not performing to his desired standard - which was strange as most of us where trainees (first 6 months) and were billing. His main suggestions for us to improve were ringing the bell, doing 2 "power hours" a day (no sitting down, no breaks, just non stop dials, which does help output but shouldn't need to be conscripted to twice a day) and for people to come in early and leave later in the day - so groundbreaking stuff.

6
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