Incredible place to work - Operations Manager knownwell Employee Review

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Working at knownwell has been an incredibly meaningful experience. The mission—providing truly weight-inclusive healthcare for all—is not just something we talk about; it’s something we actively live every single day. The values show up in how we care for patients, how we treat one another, and how decisions are made across the organization. The leadership team is seasoned, thoughtful, and deeply mission-driven. They bring a strong mix of healthcare expertise and humility, and they genuinely listen. There’s a clear bias to action here—people move quickly, take ownership, and follow through—while still being collaborative and intentional. The team itself is exceptionally high-performing. Everyone is smart, motivated, and aligned around building something that matters. There are also real opportunities for growth and learning, especially as the company continues to scale. If you want to have an impact and grow alongside a talented group of people, this is a great place to be.

Cons

As with any fast-growing company, things can move quickly and priorities can shift—but for people who thrive in a dynamic environment, this is more of a challenge than a downside.

Explore other reviews about knownwell

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Love the hybrid schedule, team is very supportive, quality of care patients get is top notch, and patients are happy with the services provided.

Cons

Need to be adaptive to change since it's a fairly new operation, the leadership team is very thoughtful of rolling out new systems, and they're open for feedback

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

knownwell is very mission-driven focused on delivering inclusive, compassionate care that is evidence-based and free of weight bias. I feel fulfilled knowing I'm making a positive impact on my patients. I can also sleep well at night knowing that all protocols and guidelines are aligned with the OMA and only FDA-approved medications are used. No shady snake oil supplements or compounded substitutes here! Culture is supportive of work/life balance and professional development. Leadership team is made up of brilliant minds (with incredibly impressive pedigrees and track records!) and they genuinely strive to be available, approachable, and responsive.

Cons

Like any start-up at this point in development, there are some growing pains and challenges as we scale. knownwell certainly experiences a number challenges and transitional issues as we mature and grow. This is frustrating and scary at times, however, I am grateful for the forward-thinking and detail-oriented executive team. They are thoughtful and purposeful with change and growth-related decisions as well as transparent with the "why" of change. This helps to mitigate some of the stress and frustration and keeps the team engaged.

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