Don't think twice, just look somewhere else for a good job. - Support Staff nCino Employee Review

1.0
24 Feb 2023
Recommend
CEO approval
Business outlook

Pros

There are no pros to working for this sorry excuse for a corporation who only cares about money and upper management and above.

Cons

nCino completly destroyed the culture we had with all the lies that have been told by leadership. We were told that our culture was the reason we were purchased, only to completly destroy that culture into a "we do not care about support staff culture." Complete disregard for all support staff that came with the purchased company. No trust, no respect. Terrible company and please do yourself a favor and look elsewhere for a job. They do not care at all about support staff and so you can bet that they will be doing all the work themselves because they cannot retain support staff. Do not buy into all the lies, there is nothing good for anyone who works as support staff at ncino. Full of lies and BS

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nCino Response
3y
We are sorry to hear about your experience as we strive to make the nCino employee experience a good one. Transitions through mergers and acquisitions are always challenging. Let me assure you, we highly respect our support staff, along with all of our team members. And we disagree that there is no room for growth. In 2022, 406 employees out of 1650 were promoted. That is 25% of our internal staff and that is a consistent percentage, with some years seeing stats in the 30+%. We pride ourselves on identifying, selecting and developing the very best talent and helping them realize their career aspirations at nCino. We also strive to ensure that our cultural values guide our behaviors and actions to ensure the very best experience for all nCino employees. Unfortunately, we do realize that our culture, and our focus on delivering exceptional results isn't a fit for everyone. We wish you the best in your future career endeavors!

Explore other reviews about nCino

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

4.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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