3.0
29 July 2024
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Does not micromanage Free lunch on Wednesday
Cons
Having the team go back to office when there is no culture with the customer service team. It’s ALL business. Only a few managers care to listen to employees concerns, while others disregard them. Many managers forwarding “manager escalations” to employees and asking employees to call as a manager or to call like they’re from the corporate office when they are only in tier1/2 customer service.