Healthy environment but customers sometimes challenging - Online Fashion Assistant takealot.com Employee Review

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Pretty healthy working environment, the salary matches the qualifications required and it doesn’t take long to get the hang of it.

Cons

The work itself can be stressful, the customers are mostly challenging and you have to meet targets under pressure.

Explore other reviews about takealot.com

5.0
11 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Because Takealot is verry grate full.

Cons

Hm...good and perfect no downside.

1.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Ecommerce experience Other departments incorporate AI

Cons

The logistics engineering department is toxic. Management gaslights the staff. They treat individual performance as a competition between engineers and undermine their employees ability to perform. Management dismisses creative thoughts and opinions as invalid and as going against their purpose. This runs throughout the entire hierarchy, starting out with engineers being too scared to speak up in fear of negative consequences, to team leads not being honest about their feedback to management and keeping the lines of communication to the employee closed, to the engineering directors defending the behaviour as being "not for everyone". "Not for everyone" is a violation of employment inclusivity standards in South Africa and goes against Takealot's claims of being a force for good in their community. Their onboarding and training claims of being supportive of career growth and getting employees up to speed are "one size fits all", and are not backed up by how they end up treating individuals. There is an expectation to do "on call" with no training on how to handle incidents and when asking for help, it will held against you. Their performance metrics are based on the number of lines of code committed and cadence, instead of delivering quality.

2
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